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Singpass helpdesk counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.
They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.
Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.
You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any click here technical problems.
Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.
Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.
If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.